Be vicarious: The challenge for project management in the service economy

Cristina Simone, Marco Arcuri, Antonio La Sala

Abstract


Purpose. The paper aims to answer to the following questions: which are the critical dynamic capabilities to survive in the rubber landscape of service economy? Does it exist in service economy a dynamic capabilities provider?

Methodology. The paper combines the literature review on dynamic capability perspective and that on vicariance to the Project Management professional services.

Findings. Firstly, the paper identifies vicariance as an intriguing dynamic capability, crucial to survive in the rubber landscape of service economy. Secondly, the paper sheds light on Project Management (PM) as a vicarious that provides vicariance.

Practical implications. For each critical organizational dimension, the paper identifies the links among the service economy challenges and the vicariance typology required to the project manager to face those challenge.

Originality/value.The approach to conceive the PM as a vicarious that provides vicariance is original and leads to new insights on the professional services management. In fact, on one hand, dynamic capabilities cannot easily be bought through a market transaction; on the other hand, they must be built. This building can be achieved internally, by the organization itself (i.e. hierarchy), or through a partnership (i.e. hybrid form among hierarchy and market). PM professional services enrich organizations with additional information variety according to a hybrid (i.e. non- market) coordination model.  


Keywords


project management; vicariance; dynamic capability; information variety; service economy

Full Text:

PDF

References


Al-Am A., Simone C. (2013). “The Knowledge Socio-Economic Life Cycle: The Role of Firms”. Pertinence, (5), 51-78.

Amit R.P., Schoemaker J.H. (1993), “Strategic assets and organizational rent”, Strategic Management Journal, 14 (1), 33-46.

Archibald R.D. (1997). Project management. La gestione di progetti e programmi complessi: La gestione di progetti e programmi complessi. FrancoAngeli.

Ashby W.R. (1956). An introduction to cybernetics. London: Methuen.

Association of Professional Engineer of Ontario (1991). “Guideline. Professional Engineers Providing Project Management Services”. (http://www.peo.on.ca/index.php/ci_id/22114/la_id/1.htm)

Barbetta P., Capararo M., Pievani T. (2004). Sotto il velo della normalità. Per una teoria alternativa dei sistemi di cura della mente. Meltemi Editore srl.

Barile S., Saviano M., Simone C. (2015). “Service economy, knowledge, and the need for T-shaped innovators”. World Wide Web, 18(4), 1177.

Barile S., Simone C., Calabrese M. (2017). “The economies (and diseconomies) of distributed technologies: the increasing tension among hierarchy and p2p”. Kybernetes, 46(5), 767-785.

Berthoz A. (2009). Simplexité (La). Odile Jacob.

Berthoz A. (2013). Vicariance (La): Le cerveau créateur de mondes. Odile Jacob.

Bianchi F., Shimizu T., Koudate A., Kondo S., Masut L. (1996). Dall'idea al cliente: come sviluppare nuovi prodotti in minor tempo con le tecniche dell'high speed management. Il sole-24 ore libri.

Billington C., Davidson R. (2010). “Using Knowledge Brokering to Improve Business Process”, in McKinsey Quarterly, n. 2, 2010, 110-112 www.mackinseyquarterly.com/Using_knowledge_brokering_to_ improve_ business_ process

Buera F.J., Kaboski J. (2012). “The rise of the service economy”. The American Economic Review, 102(6), 2540-2569.

Chandler A.D. (1992). “Organizational capabilities and the economic history of the industrial enterprise”. The Journal of Economic Perspectives, 6(3), 79-100.

Cioban G.L. (2014). “Towards A “Service Economy”?”. Ecoforum Journal, 3(2), 14.

Dierickx I., Cool K. (1989), “Asset stock accumulation and sustainability of competitive advantage”, Management Science, 35 (12), 1504-1511.

Dosi D.J., Teece G., Winter S. (1989), “Toward a Theory of Corporate Coherence: Preliminary remarks”, unpublished paper, Center for Research in Management, University fo California at Berkley.

Dosi G., Tyson L., Zysman J. (1989). “Trade, technologies, and development: a framework for discussing Japan”. Politics and productivity: how Japan’s development srategy works. NewYork: Harper Business.

Fuchs V. R. (1968). “Front matter, The Service Economy”. The service economy . National Bureau Economic Research (NBER), Cambridge (Ma), 32-40.

Gallouj F. (2002). Innovation in the service economy: the new wealth of nations. Edward Elgar Publishing.

Ghemawat P. (1991), Commitment: The Dynamics of Strategy, New York free Press.

Giarini O. (1987). Emerging service economy. Pergamon press.

Giarini O. (2005). “Notes on the Service Economy: The Context for the New Welfare,” Discussion Paper, www.newwelfare.org http://eng.newwelfare.org/wp content/pdf/Giarini_THE_SERVICE_ECONOMY.pdf

Gould S.J., Vrba E.S. (1982). “Exaptation—a missing term in the science of form”. Paleobiology, 8(1), 4-15.

Hargadon A. (1998). “Firms as Knowledge Brokers: Lessons in Pursuing Continuous Innovation”, in California Management Review, 40(3), 209-227.

Hargadon A., Sutton R. (2000). “Building an Innovation Factory”, in Harvard Business Review, 78(3), 157-166.

Hayek F.A. (1945). “The use of knowledge in society”. The American economic review, 519-530.

Hayes R., Wheelwirght S. (1984), Restoring our competitive edge: Competing through manufacturing, New York, Wiley.

Heskett J.L. (1986). Managing in the service economy. Boston, MA: Harvard Business School Press.

Holland J.H. (1975). Adaptation in Natural and Artificial Systems. Ann Arbor: University of Michigan Press.

Kharbanda O.P., Stallworthy E.A. (2004). Il lavoro in team. La struttura piramidale è fallita. Come organizzare e guidare gruppi di lavoro nella nuova impresa-rete (Vol. 82). FrancoAngeli.

Langlois R. (1994), “Cognition and Capabilities: Opportunities Seized and Missed in the Hisotry of Compuer Industry”, working paper, University of Connecticut; Conference on Technological Oversights and Forseights, Stern School of Business, New York University, 11-12 March.

Lautrey J. (1990) “Esquisse d’un modéle pluraliste du développement cognitive”. Reuchlin M. (ed. By) Cognition: l’individuel et l’universel, PUF, Paris, 185-216.

Lautrey J. (1995). (ed. by) Universel et differentiel en psychologie, PUF, Paris.

Levinthal D. (2000). “Organizational capabilities in complex worlds”. Dosi G., Nelson R.R., Winter S. (ed. by) The nature and dynamics of organizational capabilities, Oxford university press, 363-379.

Lévi-Strauss C. (1962). La pensée sauvage (Vol. 289). Paris: Plon.

Lewontin R.C., Hartl D.L. (1991). “Population genetics in forensic DNA typing”. Science, 254(5039), 1745.

Malerba F. (Ed.). (2000). Economia dell'innovazione. Carocci.

Manzoni P. (1998). Multi Project Management. Franco Angeli, Milano.

Maturana H.R., Varela F.J. (1980). Autopoiesis and cognition: The realization of the living. Dordrecht: Reidel.

McWilliams A., Smart D.L. (1995). “The Resource-Based View of the Firm”, Journal of Management Inquiry, vol. 4, issue 4, December, 309-316.

Metcalfe J.S., Miles I. (Eds.). (2012). Innovation systems in the service economy: measurement and case study analysis (Vol. 18). Springer Science & Business Media.

Newell A., Simon H.A. (1972). Human problem solving. Englewood Cliffs, NJ: Prentice-Hall.

Pisano G.P. (2000). “In Search of Dynamic Capabilities”. Dosi G., Nelson R.R., Winter S.G. (ed. by), The nature and dynamics of organizational capabilities, Oxford University Press, 129-154.

Porter M.C. (1990), The Competitive Advantage of Nations, New York Free Press.

Prahalad C.K., Hamel G. (1990), “The core competence of corporation”. Harvard Business Review, May-June, 79-91.

Prigogine I., Stengers I. (1984). Order out of chaos: Man's new dialogue with nature. New York: Bantam books.

Renzi A., Simone C. (2012). “Ridondanze operative e di conoscenza nei processi innovativi d'impresa: il campo di allineamento degli slack”. Finanza, marketing e produzione, 30(2), 7-40.

Reuchlin M. (1978). “Processus vicariants et différences individuelles”. Journal de psychologie.

Ricciuti C. (2003). Organizzazione aziendale: aspetti e problemi di progettazione delle strutture. Cedam, Padova.

Simone C. (2011). Conoscenza e impresa: percorsi strategici, modelli organizzativi, casi di studio. Cedam, Padova.

Simone C., Polese F., Iandolo F., Caputo F. (2014). “Alla ricerca di un possibile principio evolutivo della teoria e della pratica d’impresa. Il percorso degli studi dell’economia d’impresa”. XXVI Convegno annuale di Sinergie Referred Electronic Conference Proceeding Manifattura: quale futuro? 13-14 November, – Università di Cassino e del Lazio Meridionale, 3-19.

Teece D.J., Pisano G., Shuen A. (1997). “Dynamic capabilities and strategic management”. Strategic management journal, 18 (7), 509-533.

Teece D.J., Pisano G., Shuen A. (2000). “Dynamic capabilities and strategic management” in Dosi G., Nelson R.R., Winter S. (ed. by) The nature and dynamics of organizational capabilities, Oxford university press, 334-362.

Uexküll J.V. (1933). Dos Animais e dos Homens. Digressão pelos seus próprios mundos. Doutrina do Significado. Lisboa: Livros do Brasil.

Williamson O.E. (1991). “Comparative economic organization: The analysis of discrete structural alternatives. Administrative science quarterly, 36, 269-296.

Zangrandi A., Borgonovi E., (1990). I differenti modelli di management. Economia & Management, 14.


Refbacks

  • There are currently no refbacks.