Toulon-Verona Conference "Excellence in Services"

The 17th Toulon-Verona Conference will take place at John Moores University in Liverpool (UK). It will welcome Tito Conti and David Hutchins as guest speakers.

Table of Contents

Articles

Ibrahim Alhuraish, Christian Robledo, Abdessamad Kobi
PDF
Sandra Bertezene, David Vallat, Jacques Martin
PDF
Angelo Bonfanti, Federico Brunetti
PDF
Mauro Cavallone
PDF
Mauro Cavallone
PDF
Michele Cano, Elizabeth O’Reilly, Athanassios Kourouklis
PDF
Fabio Cassia, Marta Ugolini, Nicola Cobelli, Liz Gill
PDF
Andrea Chiarini
PDF
Silvia Cosimato, Orlando Troisi
PDF
Angela Dettori, Ernestina Giudici
PDF
Jackie Douglas
PDF
Annamaria Esposito
PDF
Andrea Francesconi, Roberta Cuel
PDF
David B. Grant, Bernd Philipp
PDF
Angelika Höber, Elisabeth Pergler, Doris Weitlaner, Hans-Peter Grahsl
PDF
Nicolaia Iaffaldano, Graziella Mariella
PDF
Raine Isaksson, Neil Taylor
PDF
Francesca Magno, Fabio Cassia, Marta Ugolini
PDF
Alberto Marino
PDF
Patricia Moura e Sa, Rita Martins
PDF
Rocco Palumbo, Carmela Annarumma
PDF
Roberta Pinna, Pier Paolo Carrus, Fabiana Marras
PDF
Yossi Raanan
PDF
Juozas Ruževičius
PDF
Juozas Ruževičius
PDF
Dalius Serafinas, Rita Vaicekauskaite
PDF
Alberto A. Suárez, Juan Manuel Marchante, Ramiro Martís, Javier Alonso
PDF
Enrica Pavione, Roberta Pezzetti
Claudio Baccarani
PDF