Toulon (2004): 7th Toulon-Verona Conference "Excellence in Services"

The 7th Toulon-Verona Conference came back to the University of Toulon, France, in 2004 supported by the Provence Regional Council, the Var Council and the Toulon Provence Méditerranée Council. To consolidate the three main themes, the conference took on the name of "Quality in Services".